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DraftKings told members of Congress it does not target customers showing signs of potential problem gambling or encourage those most likely to lose to wager more, according to CDC Gaming Reports.
The company outlined its position in a six-page response to an Oct. 22 inquiry from Sen. Richard Blumenthal and Reps. Paul Tonko and Valerie Foushee about its VIP and rewards program.
“DraftKings does not target anyone based on indicators of potential problem gambling nor does it seek to identify customers most likely to lose and get them to bet more,” the company wrote.
DraftKings said its VIP and other promotional programs are designed to improve the customer experience rather than exploit people with gambling addiction. The letter also emphasized what the company described as efforts to prevent problem gambling from developing into addiction.
The lawmakers’ inquiry was part of a broader campaign seeking answers from the legal sports betting industry about its responsible-gaming programs.
More from playwv.com – West Virginia bettor files proposed class action against DraftKings over alleged AI targeting – DraftKings Sets Nov. 5 Release for Third-Quarter 2026 Results – DraftKings’ Louisiana License Review Has West Virginia Lawsuit Connection
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Source: As reported by CDC Gaming Reports.
